Residents' Plaza from January 1th entirely by appointment

From January 1th onwards, the municipality only works by appointment. The advantage of the new system is that you don’t have to wait more than 5 minutes. Have you come to collect the driving licence, passport or identity card you requested? For these matters, you can visit the Residents’ Plaza during opening times.

24/7 online

The online service of the Residents' Plaza (Inwonersplein) is accessible 7 days a week and 24 hours a day. That saves travel time, parking fees and it is immediately arranged. Go to the homepage, select the subject you need or use the search engine and see if you need to make an appointment or arrange it completely digitally. Things that you can do completely digitally are:

 

Make an appointment

For things such as a passport or ID card, it is necessary to come to the Residents' Plaza. You can make an appointment via the relevant product page here on the site, an appointment on a day and time that suits you. You can also make an appointment by telephone via 14 040.

Open Monday to 7 pm

Our opening hours will also change on 1 January 2019. Residents’ Plaza is open from 9:00 a.m. to 7:00 p.m. on Monday, and from 9:00 a.m. to 4:30 p.m. Tuesday to Friday.