- modifications in your home;
- counselling at home;
- daytime activities;
- temporary residence in a housing facility;
- household help;
- means of transport such as modifications to the car, special bicycles or taxi transport;
- foster care;
- questions about parenting and growing up;
- youth care;
- mobility resources such as an electric wheelchair or buggy.
What do the Wmo and the Youth Care Act entail?
The Social Support Act (Wmo) is the law which determines that we are responsible for supporting you in being able to continue to live independently. For example, if you are no longer able to do certain things because of a disability, chronic illness or old age.
Youth Care Act
The Youth Care Act makes us responsible for any problems within youth aid and care. That includes problems with growing up and parenting: from youth mental health to juvenile rehabilitation, and from child protection services to youth care.
The WIJeindhoven Foundation was set up in Eindhoven to enable the support to be tailored to your unique situation.
Who pays for the support?
The municipality pays for most of the care or support you receive through the Social Support Act (Wmo). That can be taken care of by Zorg in Natura (ZIN) if your healthcare provider has a contract with the municipality. You need take no further action. Does your preferred healthcare provider not have a contract with the municipality, or do you prefer to organise matters yourself? Talk to WIJeindhoven about whether a PGB (Personal Budget) might be a good option for you.
You may be required to pay a monthly contribution: Wmo Personal Contribution.
What is a WMO Personal Contribution?
From January 2019, Wmo support will cost a maximum of 17.50 euros per four weeks, for all households. The amount of income and capital will no longer be taken into consideration when calculating the personal contribution.
You will never pay more than 17.50 euros.
Do you have a joint household? And is one member of that household younger than retirement age? In that case, you do not have to pay a personal contribution for Wmo help and support in 2019.
My healthcare provider has ended my contract, what should I do?
It may be that your healthcare provider is refusing to continue providing care because Eindhoven Municipality has set new tariffs for 2019. If your indication also applies in 2019, the provider is obliged to provide care for at least another six months. Your provider is also obliged to ensure a good transfer to a new healthcare provider. If you are unable to reach a satisfactory agreement with your provider, get in touch with your generalist at WIJEindhoven.
What is the Servicebureau?
The Servicebureau will start operating from 1 January 2019 with the aim of making sure you receive the correct and most suitable specialist care. The care will be purchased there, in agreement with you, but the generalist at WIJEindhoven will continue to be your first point of contact. The Servicebureau will carry out specialist research on the basis of which an indication for specialist care may follow. Servicebureau staff, all specialists in the field of Youth and Wmo (Dutch social support act), have a good overview of the total care on offer and the care needs in Eindhoven. Their job is to connect supply and demand in the best possible way. They will also monitor to see if and when care can be less intensive.
Treve Advies, an organisation specialised in socio-medical advisory services, supports the Servicebureau with WMO applications. In their efforts to determine the correct care assessment for you, they may get in touch with you on behalf of the Servicebureau.
Were can I go for support for dyslexia?
Talk to the school if your child has difficulties with reading and spelling.
Identifying, acting correctly and in a structured way, monitoring your child’s progress and where necessary making a referral: all these fall within the responsibility of the education system. For example, the school will provide the right guidance, such as extra instruction. If the school suspects that a child is dyslexic, they will open a reading file.
In order to substantiate the suspicion of dyslexia, it is necessary to demonstrate that the child is lagging seriously behind and that structure, systematic and task-oriented help from teachers and remedial staff is not improving that situation. The school can then recommend that a specialised agency be engaged. If you have that recommendation and the reading file, you can get in touch with one of the agencies on the list.
(Only in Dutch)
- Aanbieders dyslexiezorg v2 (199.76 KB)
If an agency is fully-booked, you get in touch by phone with the Servicebureau of Eindhoven Municipality using the general number (14040). The Servicebureau will then offer you 3 options of agencies which have room for new clients.
If the agency diagnoses your child with EED (severe single dyslexia) and is able to provide the care your child needs, they will inform us and we will reimburse the costs of the dyslexia care. Is there a different diagnosis? Get in touch with WIJeindhoven.
Aids for dyslexia
Aids for dyslexia are not covered by the Youth Care Act, so we do not reimburse those costs.
Who can I ask to assist me in my interview with WIJeindhoven?
Would you rather not conduct the interview with WIJeindhoven on your own? And is there no family member or friend who can accompany you? Get in touch with an independent client support counsellor (organisations and professionals) from the list. They will be happy to help, and you do not have to pay for their services.
(Only in Dutch)
- Lijst van onafhankelijke cliëntondersteuners (98.11 KB)
I have questions about raising my children. Who should I contact?
I move to Eindhoven and am in need of protected housing. What do I do?
Are you moving to Eindhoven and do you need support from the Protected Housing customization service? Mail your application to the Protected Housing specialists of the Municipality of Eindhoven via email@example.com.
For assistance with your application you can contact your current care provider. In your application you can enter the following information:
- Your name
- Your current place of residence
- Your contact details (mail and / or telephone number so that the specialist can contact you)
- Your current indication and the name of your current healthcare provider
The Protected Housing specialists investigate which support you need and discuss the possibilities for support in Eindhoven with you. With this advice you can then search for an address and care provider. Do you have any questions? Mail your question to firstname.lastname@example.org and they will contact you.